Do you know how to develop your business contacts into high-performing relationships? Everyone in
your organization needs to help find and keep customers; your business
relationships are critical to the survival of your company.
Join Ed Wallace, author of Business Relationships That Last, for
a webinar on March 16 to help you learn the five steps to build what
Ed calls your “relational capital.” You’ll develop a better understanding of how to build trust with your
existing customers and expand your customer base. Don’t miss this opportunity to learn from
the man who, as vice president of business development, built Vertex from a $1 million to $120 million company by applying these approaches and fostering an
authentic company culture.
Wednesday, March 16, 2016, 8 pm EST
Resources for Better Internal and External Communication
Telling effective stories is a key part of communicating
with customers and potential customers, and this article from the Guardian
describes what the latest social science research can tell us about why and how
storytelling works.
Want to improve your workplace communication skills–with
colleagues as well as customers? Check out this MindTools article, packed with
tips and strategies you can implement today. MindTools is a useful site for your
personal/professional development in a variety of areas.
